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FAQ
Wie lauten die Rückgabebedingungen?
Our goal is for every customer to be totally satisfied with their purchase. If this isn't the case, let us know and we'll do our best to work with you to make it right. For further information on our return policy, visit: https://www.hivesound.ai/en/legal/refund-policy
When will I get my order?
If you ordered a HIIVE Beehive, it will be shipped within 7 days. If you've chosen a HIVE-Link Setup, then the shipment starts in April 2026 since it was a pre-order and we are currently finalising last electromagnetic tests to ramp-up production and shipmen
Where are your products manufactured?
We only source some of the chips required for HIIVE-Link from China. Everything else is produced, assembled and finalised in Europe. Nevertheless, we carefully select our manufacturing partners to ensure our products are high quality and a fair value.
How much does shipping cost?
Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.
How do I get my HIVESOUND Pro access?
After successful order, you'll receive a promotional code which you then use during registration to unlock your Pro access!
